{"id":35770,"date":"2024-04-02T09:27:26","date_gmt":"2024-04-02T07:27:26","guid":{"rendered":"https:\/\/siexquis.com\/returns\/"},"modified":"2024-10-04T17:55:31","modified_gmt":"2024-10-04T15:55:31","slug":"returns","status":"publish","type":"page","link":"https:\/\/dev.siexquis.com\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35770\" class=\"elementor elementor-35770 elementor-28881\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5218aa e-con-full e-flex e-con e-parent\" data-id=\"b5218aa\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-976f0c7 e-con-full e-flex e-con e-child\" data-id=\"976f0c7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bfdec33 elementor-widget elementor-widget-heading\" data-id=\"bfdec33\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-562b5ef elementor-widget elementor-widget-text-editor\" data-id=\"562b5ef\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Information about returning a product.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba88998 e-con-full e-flex e-con e-parent\" data-id=\"ba88998\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ce02acb e-con-full elementor-hidden-mobile elementor-hidden-tablet e-flex e-con e-child\" data-id=\"ce02acb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dba14f5 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"dba14f5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.siexquis.com\/faq\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">FAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b44253 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"8b44253\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.siexquis.com\/paiements-et-livraisons\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Payment and delivery<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7098464 elementor-widget elementor-widget-button\" data-id=\"7098464\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.siexquis.com\/retours\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Returns<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1979bdc elementor-widget elementor-widget-button\" data-id=\"1979bdc\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/dev.siexquis.com\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f180433 e-con-full e-flex e-con e-child\" data-id=\"f180433\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a00f809 elementor-widget elementor-widget-text-editor\" data-id=\"a00f809\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Returns policy<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17518e8 elementor-widget elementor-widget-text-editor\" data-id=\"17518e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your purchase satisfaction really matters to us. Nevertheless the Si Exquis products cannot be returned as long as they meet its specification. Only a faulty product may be returned for an exchange or refund.  <\/p>\n<p>In this case only we ask you to contact us at <strong><a href=\"mailto:customercare@siexquis.com\">customercare@siexquis.com<\/a><\/strong> within a maximum of 5 days upon receipt of the order and we shall be happy to exchange the items or offer a refund. Please indicate the order number and keep the packaging, the shipping box and the damaged products. <\/p>\n<p>In order to obtain a replacement or a purchase voucher you must return us the product and its packaging within 5 days once we have processed your complaint. No return will be accepted without a confirmation email from Si Exquis.<br \/>You are responsible of not making use of the product and take proper care of it until it is returned to us. We advise you to ship your return to us with the same shipping provider \u2013 Swiss Priority Post or DHL \u2013 and to keep the shipping receipt.  <\/p>\n<p>We will not be able to provide you with a replacement or a purchase voucher if the product is not returned within the deadline of 5 days or if it has been even used or damaged.<\/p>\n<p>Please note that shipping costs, customs fees and taxes are not refundable.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b17f8e0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b17f8e0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b8c896 elementor-widget elementor-widget-text-editor\" data-id=\"9b8c896\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>The above information only applies to Si Exquis product sales marketed on our website web www.siexquis.com to your attention.<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a99a710 e-con-full e-flex e-con e-child\" data-id=\"a99a710\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns Information about returning a product. FAQ Payment and delivery Returns Contact Returns policy Your purchase satisfaction really matters to us. Nevertheless the Si Exquis products cannot be returned as long as they meet its specification. Only a faulty product may be returned for an exchange or refund. In this case only we ask you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_mo_disable_npp":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-35770","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns - Si Exquis<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns - Si Exquis\" \/>\n<meta property=\"og:description\" content=\"Returns Information about returning a product. 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